Help & Support

Frequently Asked Questions

Q. Is DSWA a state agency?

A. No, though created by the State of Delaware in 1975, DSWA is not a state agency. DSWA receives no state or federal tax dollars.

Q. If I have a question about a DSWA program or facility, who can I call?

A. DSWA has a toll-free Citizens’ Response Line with operators available Monday-Friday 8:00 a.m.- 4:30 p.m. The number is 1-800-404-7080.

Q. What does DSWA do?

A. DSWA’s mission is to, define, develop, and implement cost-effective plans and programs for solid waste management which best serve Delaware and protect our public health and environment.

Q. Where is DSWA’s main office located?

A. DSWA’s Administrative Office is located at 1128 South Bradford Street in Dover, Delaware. The office is open from 8:00 a.m.- 4:30 p.m., Monday-Friday.

Q. My organization would like someone to come and speak about DSWA. Do you have presenters who can do that?

A. DSWA is committed to public education. If you would like to have a presenter at your meeting or school, please contact one of our Public Information Coordinators through the Citizens’ Response Line at 1-800-404-7080.

Q. Does DSWA have a Board of Directors?

A. Yes, DSWA has a seven member Board of Directors that with the exception of its Chairman, who is appointed by the State Senate, the Board is appointed by the Governor for three-year terms. Board members serve voluntarily and without pay. Serving on the Board takes a strong commitment; given that they serve as a working group not an advisory group attending, meetings, public hearings, workshops, and much more. The Board of Directors sets policies and makes decisions regarding current operations, programs, and planning.

Q. Does DSWA offer any recycling program?

A. Yes, DSWA does offer several different programs for recycling including a curbside recycling program. For information on these programs, please visit the "Program" section of our website.

Q. How can I locate the nearest DSWA landfill?

A. To locate the landfill nearest you, please contact our Citizens’ Response Line at 1-800-404-7080 or visit our website at www.dswa.com

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